From our official website: monaco-eprix.com
By writing to us :
Onsite at the ACM Ticketing office at 44, rue Grimaldi, 98000 Monaco.
You can choose between 2 forms of ticket when you place your order on our website only:
A physical ticket, that you will receive:
An e-ticket with a QR code will be available in your personal space on the website, at a further date before the event. You will be informed by e-mail when the e-ticket is sent to your account.
We invite you to check if any message in relation with your orders are not directed into your spam box.
Apart from the legal right of withdrawal inherent to online sales (see our T&Cs), a refund of the ticket will be possible in the following cases only:
No refund will be issued for any other reason, even in the case of medical inability to attend the event, or impossibility to travel due to closed borders.
We advise our Clients to contact their insurers to arrange a cancellation insurance coverage (see our General Terms&Conditions).
Children under the age of 16 years can attend the Monaco E-Prix free of charge.
However, young children are always discouraged from attending the circuit.
Children 15 years and under must to be accompanied by an adult and should bring with ID with proof of their age.