Frequently Asked Questions

You may have some questions about the booking conditions or your visit to the Monaco E-Prix?
Please find below the answers to the questions you may have. If you have not found the answer to your question, we invite you to contact our services on 00 377 93 15 26 24 / [email protected]

Information about ticket

A – From our official website: monaco-eprix.com

B – By writing to us:

  • email : [email protected]
  • postal address: Automobile Club de Monaco, 23 Boulevard Albert 1er, 98000 Monaco.

C – Onsite at the ACM Ticketing office at 44, rue Grimaldi, 98000 Monaco.

You can choose between 2 forms of ticket when you place your order on our website only:

1 – A physical ticket, that you will receive:

  • By secured courier at the address mentioned in your client’s account if you select the shipping cost in your basket
  • On presentation of your ID card at the main ACM Ticketing Office, 44 Rue Grimaldi, 98000 MONACO, before or during the event.

2 – An e-ticket with a QR code will be available in your personal space on the website, at a further date before the event. You will be informed by e-mail when the e-ticket is sent to your account.

We invite you to check if any message in relation with your orders are not directed into your spam box.

Apart from the legal right of withdrawal inherent to online sales (see our T&Cs), a refund of the ticket will be possible in the following cases only:

  • Cancellation of the event
  • If the event is held behind closed doors
  • If the capacity of spectators is limited, depriving the ticketholder of his right to attend the event.

No refund will be issued for any other reason, even in the case of medical inability to attend the event, or impossibility to travel due to closed borders.

We advise our Clients to contact their insurers to arrange a cancellation insurance coverage (see our General Terms&Conditions).

Your ticket can no longer be modified once you have reserved and paid for it.

Children under the age of 6-15 years can attend the Monaco E-Prix free of charge.

However, young children are always discouraged from attending the circuit.

Children 15 years and under must to be accompanied by an adult and should bring with ID with proof of their age.

Access for people with reduced mobility

A disabled area for people with a reduced mobility in the Princesse Stephanie garden, located in the Condamine. This area has a view on the Noghès bend and an access from rue Saige.

All requests for this area must be sent by e-mail to [email protected], or to the ACM tickets office located 44 Rue Grimaldi 98000 MONACO.

Come to the Monaco E-Prix

We highly recommend that you take public transport to get to Monaco, trains or buses.  The tribunes are easily accessible from the exits of the train station.

If you decide to come by car, you can reserve your parking space in advance via Monaco Parkings.

Office website Monaco Parkings: www.parkings.mc

Email: [email protected]

  1. Glass bottles and cans,
  2. Pets,
  3. Any bulky items such as: suitcases*, pushchairs, bikes, scooters, helmets, camera tripods, etc.…
  4. Any object that can cause harm to another spectator: firearms, knives or blades and generally any blunt object that can be used to cut whether metal or otherwise.
*It is strongly recommended that you do not bring luggage to the Grand Prix as there are no lockers or left luggage facilities.

The circuit is situated in the centre of town, therefore within close proximity to all the shops, restaurants, cafes, etc…

On the map of the circuit you will note that all of the amenities are easily accessible from each of the Tribunes (Public WC, Emergency services, Drinks and Snack bars, etc….).

Seguici